Taking care of our customer’s satisfaction with our footwear, we advise to comply with usage and conservation principles shown below.

Grained leather - surface dirtiness should be cleaned with a moist cleaning rag, then when the shoe is dry a thin coat of shoe polish or creme, matched to the colour of your shoes, should be applied. After a few minutes shoes can be polished with a soft brush.
Recommended means of care: Creme, Shoe Polish, Wax or Resin.

Suede and nubuck leather – Shoe surface should be brushed with a specific rubber brush. For conservation purpose it is recommended to use sprays destined for nubuck and shammy-leather.
Attention! Use of cream and shoe polish is prohibited.
Recommended means of care: Ravi-Vant spray or Suede fluid, it is recommended to impregnate shoes regularly with Anti-Acqua.

Pull up and Crazy Horse leather – surface dirtiness should be cleaned with a moist cleaning rag or sponge, then when the shoe is dry leather should be sprayed evenly with oiling agent or oil/fat/wax should be applied.
Recommended means of care: oil/fat/wax for shoes or creme.

Bufflo leather – oily stains(oil, grease etc.) are impossible to remove. Any other dirtiness should be cleaned only with soft, clean and moist cleaning rag.
Recommended means of care: Bufflo shoe polish.

Florentique - surface dirtiness should be cleaned with a moist cleaning rag or sponge, then when the shoe is dry an even and thin coat of colourless wax shoe polish should be applied. It is possible to polish the shoe with a soft brush

1. We kindly advise to try the shoes as accurately before buying them, only this action will assure appropriate fitting both with the length and thickness of your foot, what guarantees maximum comfort.
2. Shoes should be unlaced while wearing and taking off.
3. Accurate lacing up while wearing will prevent foot abrasion and early lining damage.
4. As much as it is possible you should avoid leather footwear being wet. Natural leather shoes are made of non-homogeneous material, its natural ability is to absorb and to let through water. This feature provides a perfect hygienic properties unparalleled in comparison to any other materials, though the cost of this feature is limited waterproofness. Every shoe wetting impacts the leather appearance and properties. (It is prohibited to wash the footwear in any case!!!).
5. It is only possible to dry the footwear properly at room temperature. To prevent shoe deformation it is recommended to use shoe fillers, or to fill the shoe with soft paper. (Please remember not to use hairdryers, radiators, or any other appliances for drying purpose, high temperature may damage the shoes).
6. Please remember to use the shoes according to their purpose. We remind that formal footwear is not appropriate for any type of sport activities, it shouldn’t be used as work shoes either.
7. Keeping footwear clean and systematic conservation will provide its durability and aesthetic appearance.
8. We advise to perform a routine shoe conservation using a proper conservation means for specific type of leather(leather type is marked on the box). At the back of the leaflet you can find conservation and cleaning methods as well as different conservation means written.

We kindly inform that consumption goods complaint terms are specified in the act, from 27 July 2002, of a specific terms of consumer sales and concerning changes of civil code(Dz.U. nr 141, poz. 1176).
Periphrasis of the most important rules in this case presented below please keep as an informative help. At official moving for any case we advise to use original act.

• Non-compliance of an article with agreement may be a basis of consumer’s complaint against the seller. In case of footwear its properties are not individually evaluated, we assume that footwear is in compliance with an agreement when it is suitable for purpose it was destined, and when its features match features of the footwear of the same kind.
• Seller is accountable to customer for non-compliance of article with agreement while handing over, therefore if non-compliance was found in period of six months since handing over of an article, it is assumed that this non-compliance was present at the moment of handing over.
• In case of non-compliance of an article with an agreement, customer may demand to set an article to compliance by free of charge repair or replacement. Only when repair or replacement are impossible, required high costs or exposed customer to inconvenience, price reduction or withdrawal from an agreement comes into play. It does not apply to an instance where non-compliance with an agreement is not relevant.
• Seller is not responsible for non-compliance of an article with agreement if customer knew about non-compliance or should have known it.